System management

Efficiency of your business depends on performance of critical systems?
Your business suffers because of reoccurring IT systems malfunctions?
Because of downtime of the systems you face additional expenses, your clients are not satisfied and the reputation of your company decreases?

You can avoid all of these concerns by outsourcing your system management services. We will take care of your business system management from installation to assurance of its solid performance. We will provide you with a full package of services that consists of incidents and problems management, availability management and optimization of performance.

For your company we can perform:

We assure:

Solid performance of your business systems - our service provision processes are based on best practices set by ITIL methodology. Most of our employees are certified ITIL specialists; this is why high quality of our services is guaranteed.
Security of your information - Baltic Data Center is the first in its sector to receive information management Standard ISO/IEC 27001 certificate in Baltic States.
Experience and Professional approach -BDC provides services in six European countries - Denmark, Finland, Poland, Estonia, Latvia, and Lithuania.
Competence and flexibility - we are certified partners of leading hardware vendors HP and IBM. More over our specialists are competent in managing HP-UX, Linux, Solaris, Windows Server 2000, 2003 Enterprise, 2008; HP Serviceguard, Microsoft cluster systems.
Persistent maintenance and performance of Operations - our IT Service Desk specialists monitors systems 24x7, this enables us to notice failures instantly and to eliminate them immediately, according to service level agreement.

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