About Baltic Data Center

• Who we are?

Baltic Data Center (BDC) is the leading data center and outsourced IT services provider in the Baltic States. The company is a part of TEO Group, the largest provider of integrated telecommunications, IT and digital TV services in Lithuania, with consolidated annual revenue of EUR 236 million and net profit of EUR 49 million (2009). TEO Group is majority (more than 60%) owned by the Nordic and Baltic telecommunications leader TeliaSonera. TEO Group has more than 3000 employees, whereof more than 180 are employed by Baltic Data Center.

BDC provides full IT services package that enables enterprise customers to outsource all their IT operations to one IT service provider. Our service package covers data center services, digital workplaces services, business application services and professional services. BDC currently operates six data centers in Vilnius, Lithuania that meet the highest international requirements of security and reliability.

BDC became the first company in data center services sector in the Baltic States to receive the international certificate of compliance with the ISO/IEC 27001 standard. BDC customers are the largest Lithuanian and multinational enterprise companies from telecommunications, financial services, retail, manufacturing, and other industries. The company provides its services in seven countries - Lithuania, Latvia, Estonia, Finland, Poland, Denmark and Japan.

• Our approach

BDC activities are based on thoroughly selected IT service portfolio, which enables us not only to assist the customers in planning and implementing IT systems and processes, but also to create and provide more effective services in conformity with the Customers' needs. Besides, we can provide our Customers with the additional value, which arises in a process of close cooperation with the main hardware and software providers.

BDC is one of a few IT services providers that adopted build - design - operate methodology in order to provide the highest quality of outsourced IT services. Company is experienced in service provision both locally and internationally. Currently we operate in six European countries. New business models require fast implementation of new effective technologies.

BDC is able to reduce clients' IT costs significantly. We are more than capable to perform outsourced IT support functions in more efficient way. We offer flexible contract terms with the possibility to change the nature and scope of the services according to the changing business needs. We also take over risk of investment into IT from our customers onto ourselves. The customer treats us as a business partner, which helps them to assure daily activities and development of their business IT support function.

• Main Facts:
  - Full outsourced IT Services portfolio
  - European business culture
  - Possibility to provide End-to-End IT services
  - Experience in Enterprise IT services segment
  - Well known and reputable technology and business partners
  - Strong support from the shareholder - TEO LT, AB
  - Qualified staff of IT specialists
  - International information security certificate ISO/IEC 27001
  - Managed processes and procedures, ITIL processes
  - Assured business continuity
  - 24x7 IT Service Desk, based on BMC Remedy ITSM7 Suite
  - Six data centers in Vilnius.

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