Baltic Data Center offers Hosted Service Desk that is a solid integrated solution to manage IT services. Hosted Service Desk maintains possibility to measure, control, and implement efficient model of IT governance. Our service enables flexibility: we provide required amount of system licenses that can be adjusted accordingly to the changes of business environment.
For your business we offer:
- License lease;
- System infrastructure support;
- Consultations and integration.
Main benefits of Hosted Service Desk Solution:
- Processes of services provision are based on ITIL methodology, that ensures business continuity;
- BDC service enables customer to avoid initial investment to software acquisitions;
- Short term of system installation;
- There is no system support costs related to personnel and it's competence improvement;
- The fee is paid for purchased licenses;
- Efficiency in human resources allocation;
- Marval Service Management systems is complaint with ITIL methodology.
