Digital Workplace Management in Baltics

• Does the productivity of your employees depend on computer performance?
• Does computer management getting more complicated as your company expands?
• Your specialists waste time in accordance to assure your IT performance?
• Would you like to have multilingual single point of contact to serve your business units in Lithuania, Latvia and Estonia?
• You are worried that in case of hiring different companies to manage your Digital workplace you will face a differences in service quality, which might lead to inefficiency of a branch?

Baltic Data Center can take over these concerns of yours. We can take care of your company‘s IT property from implementation of your Digital workplaces to its support. Professional IT Service Desk consultants will register the incidents 24x7 in Lithuanian, Estonian, Latvian, Russian and English languages in a special application. Your employees have to know only one contact to report the incident via phone or e-mail. Service is provided in term of cooperation with partners in Baltic States, which means, that the service quality is emphasized and equal in all countries.

For your business we offer:

• DWP support;
• IT Service Desk – single point of contact in native language for Lithuanian, Latvian, Estonian customers;
• Standardized SLA;
• Remote incident management;
• On-site incident management;
• Users’ administration;
• Monthly reports;
• DWP resources management;
• Financial management, life-cycle management of equipment;
• Configuration Management Data Base of DWP, license management;
• Hardware and software audit.

Need more information?
Contact us!       Your questions will be answered by Baltic Data Center's Service Manager Linas Kavaliauskas